Skip to content
Someone to keep your website working.
Updates applied and tested, content changes done for you, and problems fixed before your customers find them — so your website stays as good as the day it launched.
Why does a website need maintenance at all?
Because a website is software, and software moves underneath you. WordPress, your theme and every plugin release updates constantly — some fixing security holes, some quietly breaking a page. A site nobody maintains does not stay the same; it slowly stops working.
Old plugins are the way in
Most hacked WordPress sites are entered through a plugin that had an update available. The fix existed; nobody installed it.
Things break without warning
A form stops sending, a page loses its layout, a payment button quietly fails. Nobody tells you — customers just leave instead.
Small changes never get made
A price is out of date, a photo is old, the team page is wrong. It never feels urgent enough to pay for, so the site drifts out of step with the business.
What does website maintenance include?
The ongoing work of keeping a live site healthy: updates applied and checked, security patching, backups, and fixes when something goes wrong. Content changes are included from the Basic plan upwards — two, five or ten hours a month — while the technical upkeep comes with every plan.
Updates, applied properly
WordPress, theme and plugin updates installed and then checked on the actual site, rather than clicked and hoped for.
Security kept current
Patches applied when they matter, not on a quarterly cycle. The gap between a fix being released and installed is the whole risk.
Content changes done
Prices, photos, staff, opening hours. Send us the change and it gets made — included from two hours a month on the Basic plan upwards.
Things fixed when they break
A broken form, a layout that has shifted, an error after an update. You report it, or we spot it, and it gets sorted.
Can't I just click update myself?
You can, and sometimes nothing happens. The risk is that an update changes something and you find out days later from a customer — with no backup from before the change. Updating safely means having somewhere to test, something to roll back to, and someone who checks the site afterwards.
A way back
A backup from before the update, so a bad change is a restore rather than a rebuild from memory.
Checked afterwards
Key pages, forms and checkout looked at once the update is in. Most breakages are obvious in a minute — if anyone actually looks.
Someone to ask
When something looks wrong you describe it in plain language and we work out what it is, instead of you searching forums at ten at night.
What happens if my site breaks?
It gets put back. Because backups run on the schedule set by your care plan — monthly, weekly or daily — a broken update or a mistaken edit means restoring rather than rebuilding. Then we work out what caused it, so the same thing does not happen next month.
Noticed early
Either you report it or monitoring picks it up. Either way the clock starts when it breaks, not when a customer finally mentions it.
Put back first
The site is returned to a working state from the most recent restore point. Getting you trading again comes before diagnosing anything.
Cause found
With the site safely up, we find what actually caused it — usually a specific plugin or a conflict after an update.
Stopped from recurring
The offending component gets replaced, pinned or worked around, so the same failure is not waiting to happen again.
What does maintenance cost?
Care plans start at R350 a month for technical upkeep on its own, rising with how many hours of content changes you need and how often backups are taken. Full plan details are on the care plans page.
Maintenance questions we get asked most.
Hosting is where your website lives — the server, its speed, SSL and the backups running in the background. Maintenance is the work done on the site itself: updates applied and checked, content changed, and problems fixed. Most businesses want both, which is why care plans bundle them.
Usually, yes. We start with a look at how the site was built and what state it is in. If the foundation is sound we take it on as it is; if it is fragile we will tell you honestly what it would take to make it maintainable rather than quietly charging you to nurse it along.
Email or WhatsApp us with what you want changed, in plain language. You do not need to log in, describe it technically or use a ticket system. If a request is bigger than the plan covers, we tell you before doing it rather than after.
No. Maintenance is month to month and you can stop whenever you like. The site, the domain and the data stay yours, and we hand over a full copy to whoever takes it on next.
New pages, redesigns and new functionality are project work rather than upkeep, and get quoted separately. So does anything needing custom development. The line is simple: keeping what exists working is maintenance, building something new is a project.
A site that is fine today is not the question — the question is what happens the week a plugin update breaks your contact form and nobody notices for a fortnight. If you have someone in-house who watches that, you may not need us. If the honest answer is that nobody is watching, that is what this covers.
Yes. We are based in Gauteng and maintain websites for businesses across South Africa, including Johannesburg, Pretoria, Cape Town and Durban. Everything is done remotely, on South African hours.
When was your website last updated?
If you're not sure, that's the answer. Send us your web address and we'll check what's out of date, what's broken and what's exposed — no charge, and no obligation to change anything.